NESTERMIND CRM
The email assistant
that knows your listings.
Generic auto-responders sound like robots – and cost trust. The Nestermind assistant pulls price, floor plan and amenities straight from your listing data and drafts replies like an experienced team member: precise, personal, in seconds instead of hours.
Does 124 Marina Blvd have a pool? And what's the HOA?
Yes, it has a saltwater infinity pool. The HOA fee is CHF 450/month which covers landscaping and security.
01. Full listing knowledge
Replies with real facts
The AI knows the price, running costs, rooms and neighbourhood of every listing – and answers detail questions correctly without you looking anything up.
Book a demoDoes 124 Marina Blvd have a pool? And what's the HOA?
Yes, it has a saltwater infinity pool. The HOA fee is CHF 450/month which covers landscaping and security.
02. Your tone
Sounds like you, not a bot
The assistant learns from your past conversations and matches your style – from the formal first contact to the short follow-up.
Book a demoSarah Jenkins
2m ago
I'm interested in 124 Marina Blvd, is it still avail...
High Intent
Michael Ross
1h ago
Can we reschedule the viewing for tomorrow?
David Chen
3h ago
Thanks for the update on the contract.
03. In the inbox
Drafts right on the inquiry
Suggested replies appear directly on the email in the unified inbox: review, adjust, send – done.
Book a demoActivity Timeline
Outbound Call
Today, 2:30 PM • 12m duration
Email Sent: Brochure
Today, 2:45 PM • Opened
Viewing Scheduled
Tomorrow, 10:00 AM
The AI email assistant in daily use
From portal ping to send-ready reply: how the assistant understands inquiries, where its facts come from, and how you stay in control.
Which inquiries the AI handles
Most incoming messages are routine questions: viewing requests, availability, documents like floor plans or service charges, questions about fittings or the move-in date. That volume is exactly what the assistant takes over — it recognises the intent, pulls the right facts from the listing and drafts a complete, friendly reply. You step in where it counts: with serious prospects and negotiations.
Listing data instead of guessing
Generic AI tools write nicely but don't know your property. The assistant is connected directly to your structured listing data — rooms, area, year built, fittings, availability — and to your listing texts. Every reply is grounded in those facts rather than assumptions: what isn't stored on the listing doesn't get invented. Replies stay precise even when dozens of inquiries arrive every day.
You stay in control
Replies appear as drafts in your inbox: review, adjust if needed, send. The assistant follows your communication style, so replies sound like you — not like a machine. For sensitive inquiries you simply take over yourself; the draft then becomes your starting point instead of ten minutes of writing.
Working hand in hand with lead management
Every inquiry is automatically linked to the right contact and listing — whether it comes from a portal, your website or directly by email. Answered inquiries don't vanish into the mailbox; they stay visible as next steps in the pipeline. The daily stream of inquiries becomes a well-kept contact base — the foundation for buyer matching and later reactivation.
Frequently asked questions
Everything about this CRM feature – answered honestly.
How does the AI know what to reply?
It uses your listing data – photos, floor plans, prices, descriptions – plus the conversation history with the prospect. That's how it answers even detail questions correctly and in context.
Can I review replies before they go out?
Yes. The assistant creates drafts right on the inquiry; you review, adjust if needed and send. Nothing leaves without your OK.
Does it work with portal inquiries?
Yes. Inquiries from property portals land in the unified inbox together with emails and website leads, and get answered the same way.
Do the replies sound like me or like a machine?
The assistant follows your communication style. Drafts adopt your tone — from formal to casual — and you can adjust every text before it goes out.
Does the assistant work with my existing mailbox?
Yes. You connect Microsoft, Gmail or IMAP — inquiries come together in the CRM inbox, and reply drafts are created right where you already work, with no switching between tools.
Get more out of your CRM
These features work hand in hand with the email assistant.
Lead Management
Every inquiry in one inbox – with AI summaries and next steps.
Buyer Matching
AI understands soft criteria and matches listings to the best-fitting buyers.
Email Import
Scan decades of email and bring forgotten contacts into the CRM.
Real Estate CRM
A CRM exactly as it should be. For the era of AI
See the assistant live
Book a demo and watch Nestermind answer inquiries about your own listings.